We will begin with the fundamental concepts, namely:
Team — Stripo Inc., a company registered in the state of Delaware, USA, and/or its independent contractors and/or representatives who collaborate and interact with the User according to these Terms.
Site or Website — an informational resource on the Internet located at stripo.email that consists of a collection of information and electronic documents (files) that facilitate the functioning of the Service.
Stripo or Service — an online template editor accessible at the URL of the Website, which, among other functions, indicated on the Website, allows the creation, editing, and management of email message templates and/or the ordering of such templates (hereinafter referred to as “Templates”).
User — a Client of the Service or a representative of a person who is a Client of the Service, uses Stripo and/or has registered an account using the Website, and also complies with the mandatory requirements for the User set forth by these Terms.
Account — the personal profile of a User, created upon the User’s registration on the Website, containing a collection of information about the User necessary for the use of the Service, including name (designation), email address, password, payment, and other information indicated on the Website as mandatory for providing during registration and use of the Service.
These Terms constitute a public offer, and their provisions apply to any User and are mandatory from the moment of visiting the Website, including in connection with the transition to the provisions of the Terms by clicking an active link in special electronic forms of the Website.
Disagreement with the Terms will result in the impossibility and/or immediate termination of using the Service.
By registering an Account, the User unconditionally accepts and agrees to these Terms, which constitute a legal agreement (hereinafter referred to as the “Agreement”) between the Team and the User and are mandatory for all and any Users with no possibility of adjusting the Terms at the User’s request.
Mandatory requirements for the User. Account creation and access
- To use the Service, the User must meet the following mandatory requirements:
- be at least eighteen (18) years old and have the legal capacity and all necessary authority to enter into the Agreement;
- undergo the registration process to create an Account as provided on the Website;
- provide truthful, accurate, complete, and up-to-date information about the User, including necessary contacts and payments.
- the following individuals or entities cannot be Users:
- organizations that publicly declare or acknowledge that their goals, positions, or fundamental principles include statements or principles that can be clearly interpreted as justification, encouragement, or support for physical violence, as well as the dissemination of hate content;
- individuals who have made public statements or comments that can be clearly interpreted as threats of physical violence or content containing hatred (and/or have otherwise openly expressed their position, particularly by belonging to the aforementioned organizations);
- individuals or organizations conducting activities on the territory of the Russian Federation and/or attempting to make payments regardless of the restrictions set by Stripo;
- individuals or organizations displaying rudeness, aggression, or disrespect towards Stripo and/or its employees (in such cases, Stripo also reserves the right to terminate cooperation without providing explanations and/or additional consultations);
- individuals or organizations whose actions can be clearly interpreted as supporting, encouraging, inciting, or disseminating content containing hatred or threats of physical violence;
- individuals or organizations promoting financial pyramids, Forex, get-rich-quick schemes, harmful and unlicensed software, pornography, bookmakers, online casinos, debt collectors, debt refinancing and restructuring, mortgage services, pawnshops and lending, political and religious materials, mining and trading of cryptocurrencies and other forms of money surrogates, as well as any other goods and services that the Team deems unacceptable at its discretion without explaining the reasons.
- The User confirms and guarantees their compliance with all the above-mentioned requirements stated in Clause 1.1 of these Terms.
- The Team has the right to modify and/or introduce additional requirements for Users at any time, non-compliance will result in the refusal to serve the User and/or the closure of the Account.
- Upon registration and creation of an Account, the User gains access to the functionality of the Service, which they use in accordance with these Terms and other rules and provisions of the Team indicated on the Website or additionally provided to the User.
- The User is responsible for maintaining the confidentiality of the email address, password, and other Account data they have access to, as well as for any activity in their Account.
- Email addresses are unique and can be used in the Service only once for the registration of a single Account.
- The Team is not liable for any damages caused by password theft or breach. The Team does not have access to the User's active password and, for security reasons, can only provide instructions on password recovery.
- The Team has the right to update any contact information in the Account for payment purposes.
- The User is not entitled to request access to an Account that does not belong to them or any information about such Accounts.
- In the case of a dispute situation related to an Account, the Team may suspend the activity of all disputed Accounts related to this situation (including blocking login functionality) for security and data confidentiality reasons until the dispute is resolved, for a period determined at the Team's discretion.
- The Team has the right to decide who the owner of an Account is based on the content of that Account. If the content identifies multiple individuals or contains other conflicting information that prevents determining the Account owner, the Team will rely on other information, including the contact details provided for that Account.
- In accordance with the general rule, all disputed and conflicting situations related to Accounts are resolved directly between Users without involving the Service and its Team in dispute resolution.
- The Team and the Service adhere to the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679; hereinafter referred to as GDPR) and provide the technical capabilities of the Website to satisfy legitimate requests from Users regarding rights, including the right to request a copy of the User's personal data, edit personal data, and the right to be forgotten.
- The official languages for responses to any inquiries or requests from the User are Ukrainian and English. The Team reserves the right to exclusively use these specified languages in servicing the User.
- To use the Service, the User must meet the following mandatory requirements:
User's obligations, guarantees, and assurances
- The User is obligated to refrain from any interference with the operation of the software used to provide the Service and from violating the property rights to it and the Website, including intellectual property objects related to Stripo (patents, trademarks, service marks, trade secrets, copyrights, etc.).
- Obligations when using Stripo Templates:
- The User understands that Stripo is the owner of Stripo Templates, and the User can use them to create their own emails and templates by modifying them as established by Stripo.
- For the User to use Stripo Templates within their own plugins, the conditions set by the Service on the Website apply. In doing so, the User agrees to use Stripo Templates exclusively within their own plugin (application, etc.) to provide services solely to their own customers without any further alienation (reselling, etc.) of Stripo Templates. The User understands that they are entitled to use Stripo Templates for this purpose only during their collaboration with the Service, under the conditions provided for a User using the Service for their own plugins.
- The User confirms and guarantees that they own all materials, content, data, and information (including personal information of the User and personal information of other individuals used by the User) that the User provides to Stripo while using the Service or the User has permission and the right to use the aforementioned materials, content, data, and information.
- The User agrees not to create or distribute spam, the definition of which is published on the Spamhaus website.
- Recognizing that Stripo prohibits Accounts primarily aimed at inciting harm to others and
containing the promotion of discrimination, hatred, or persecution, the User is obliged not
to create templates or
other means of content distribution that (at the discretion of the Team) fall under at least
one of the following
- Physical violence threat: This refers to any statement, image, photo, advertisement, or other content that can be interpreted as a threat of violence, as well as justification or incitement to physical violence.
- Content containing hatred: This refers to any statement, image, photo, advertisement, or other content that can be interpreted as promoting violence, persecution, intimidation, discrimination, and other criminal actions against others based on race, ethnicity, sexual orientation, gender identity, gender, religion, age, disability, illness, or immigration status.
- The User with a paid Account is obliged to pay for using the Service as established on the Website and in Section 3 of these Terms. To make payment, the User is also obliged to provide Stripo with current information regarding the User's credit card and to authorize the deduction of monthly payments from this credit card. Upon the expiration of the credit card's validity period, the User is obliged to replace the information with the details of a new valid card. In doing so, the User confirms and guarantees that they have the right to use the credit card specified by the User and that any payments can be deducted from this credit card and will not be declined.
- The User is obliged to promptly notify the Team of any unauthorized access to the Account.
- The User guarantees that the use of the Service will comply with all legal requirements. The User is responsible for their choices when using the Service, which complies with legal norms, including HIPAA, GLB, EU data privacy laws, the General Data Protection Regulation (in conjunction with “EU Data Privacy Laws”), U.S. export control laws, laws and regulations on economic sanctions (“U.S. Export Control Laws”), and other applicable laws. If the User falls under these laws (such as HIPAA) and uses the Service, the Team is not responsible for any non-compliance of the Service with these requirements. The User assures that they will not use the Service for any unlawful or discriminatory actions, particularly those prohibited by the Federal Trade Commission Act,the Fair Credit Reporting Act,the Equal Credit Opportunity Act,the Children’s Online Privacy Protection Rule, and other commerce-related laws.
- If the User registers on the Website and uses the Service on behalf of or for the benefit of a company or another individual represented by the User and/or acting on their behalf, the User confirms and guarantees that they have the authority to accept these Terms, conclude the Agreement, and perform other actions related to Stripo on their behalf.
- The User is obliged not to transfer any of their rights associated with the Agreement to anyone.
- In cases provided for by these Terms, the User confirms their consent to the final deletion of the Account, as well as all associated data, including templates and other content.
- In the case of a dispute situation, the User is obliged, upon the Team’s request, to provide additional information and requested documents, as well as to take or refrain from certain actions.
- Rates for the plans are published on the Website in the “Pricing” section and may be periodically changed by the Team by publishing current rates on the Website.
- The minimum billing period is one month. Payments are made within each month on the same date (or the nearest date to it), depending on the date of the first monthly payment (“Payment Date”).
- If the User exceeds the limit of the chosen plan and reaches the limit of a higher-cost plan, the User must make a payment for the higher-cost plan before the next Payment Date. If the paid period ends before the payment is made, the User must still make a payment for the higher-cost plan.
- When using the Service within the “FREE” plan and exceeding its limit (or upgrading the Account to a paid plan), the User has the option of returning to the “FREE” plan for free by reducing the number of templates, projects, and users to match the limit of the “FREE” plan.
- By subscribing to a plan, the User agrees to make regular recurring payments. Payment is made on the same date each month, depending on the start date of the monthly plan, and on the same date each year, depending on the start date of the annual plan.
- If the User desires to make a one-time payment, the User can choose the corresponding plan, subscribe to it, and after Stripo receives the first payment from the User, the User can cancel the subscription in the “Billing” section of the Website's menu. Thus, the User can use the selected plan during the prepaid period. After the expiration of this period, the plan will be automatically downgraded to the “FREE” plan.
- The User with a paid Account (or with outstanding payments for using the Service) provides Stripo with current information regarding the User's credit card and authorizes the deduction of monthly payments from this credit card, agreeing that the Team is authorized to deduct any payments from the credit card specified by the User.
- If it's impossible to process the User's payment by credit card, the Team will attempt to contact the User by email and has the right to temporarily suspend the activity of the Account until the payment is processed.
- Stripo does not accept payments from bank cards issued in the Russian Federation. The Team also does not accept payments from PayPal accounts and any other payment systems if their billing address is in the Russian Federation. Stripo also does not issue invoices for payment using banking and/or financial institutions and payment systems that are from the Russian Federation (including institutions registered and/or those conducting their activities in the territory of the Russian Federation). Regarding these restrictions, Stripo does not accept complaints and claims and does not provide additional consultations when customers contact the Service's support.
- Using a paid plugin is subject to additional payment by the User on a continuous basis while the plugin is active. In this case, the billing period for the plugin payment may differ from the payment period of the monthly plan or other services, and for some plugins, a pre-payment for the full period may be required.
- Stripo reserves the right to change pricing plans at any time by posting updated pricing plans on the Website and/or sending notifications to the User by email. Discounts and transaction fees are not included in the mentioned pricing plan changes.
- Stripo refunds the User for paid and unused funds if the following three conditions are met simultaneously: (1) less than 30 days have passed since the payment date; (2) the User has not used the Service in any way after making the payment, meaning no templates were created, no exports or test emails were sent, etc.; (3) the User complies with the requirements mandatory for the User, and no other breaches of these Terms have occurred.
- In the case of a written request from the User, Stripo reserves the right to decide on the refund of the User's funds at its discretion.
- The User assumes full responsibility for any damages caused by the use of the Website and the Service, including any downloads from the Website. The Service and the Team are not liable for any damages, lost profits, and moral harm incurred under any circumstances.
- The Team and the Service are not responsible for the conduct of third parties associated with the Service and the Team's websites or other Users.
- In the case of a violation of these Terms by the User, the Team has the right to suspend or delete the User's Account without refunding the User's remaining funds.
- In the case of a violation of these Terms, the Team also reserves the right to disclose to regulators, law enforcement, or other competent authorities (at its own discretion) any personal and private data and/or any information about the User and the services used by the User and/or any unlawful actions committed by the User.
- The User agrees to fully indemnify any expenses and damages, including all legal costs, costs of legal assistance, and moral and material harm, which are a direct or indirect consequence of the User's violation of the provisions of these Terms and/or applicable legislation and/or any actions or omissions of the User prohibited by these Terms as well as the posting of the User's content.
- The Team is not responsible for any delays or failures in the operation of any part of the Service for any reason beyond the Team's control and resulting from force majeure circumstances. This includes (but is not limited to): changes in applicable legislation, embargoes, war and military actions, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power outages, volcanic actions, exceptionally severe weather conditions, actions of hackers or third-party internet service providers, as well as other circumstances that the Team cannot influence and that affect the implementation processes of the Service.
- The Team accepts notifications of violations, receipt of spam, copyright infringements, and violations of intellectual property rights at the following email address: email@example.com
- The term of the Agreement and acceptance of these Terms begins from the moment of registration of the Account and lasts throughout the entire term of the Account's existence until its closure at the User's initiative and/or deletion by the Team.
- In addition to the other cases established by these Terms, the Team has the right to delete the Account without refunding any remaining funds in the case of inactivity (non-use by the User) of the Account for 24 months or more.
- Upon deletion of the Account, the associated email address will not be available for further use in any Accounts and cannot be restored or used for registering a new Account.
- The Team has the right to transfer/delegate its rights and powers to any other natural or legal person at its own discretion.
- The Team has the right to change these Terms in whole or in part at any time by publishing the current (updated) version of the Terms on the Website, which becomes binding for all Users from the date of the update specified in the new version of the Terms, regardless of the date of the User's registration and Account creation.
- The Team has the right to change the Website, the Service, and any features of the Service at any time, as well as to terminate the operation of the Website, the Service, or any of its features.
- Access to the Website and the Service is provided to the User on an “as is” basis. This means that the Team and the Service do not provide the User with any warranties (express or implied), conditions, or obligations regarding the Website and/or the Service, except as specified in these Terms. This also implies (but is not limited to) the absence of warranties of merchantability and/or fitness for particular purposes, satisfaction of the User’s specific needs, and so on.
U.S. Government notice to end users:
The software and website used to provide the Service, including all documentation, are “commercial items” as defined in 48 °C.F.R. § 2.101, and are considered “Commercial Computer Software” and “Commercial Computer Software Documentation.” Commercial computer software and documentation of commercial computer software are licensed to U.S. end users:
- exclusively as commercial items;
- with the same rights as all other Users;
- in accordance with these Terms.
- The laws of the state of Delaware (USA), excluding its conflicting rules, apply to any dispute situation related to the Agreement or the Service. Any dispute situation related to the Agreement or the Service will be resolved by the state and federal courts of the state of Delaware, and each party will submit to the jurisdiction of these courts.
- Any notice sent to the User is valid if sent to the last email or physical address provided by the User through the Service.
- Any notice sent to the Team is valid if delivered to the specific addresses published on the Website in the relevant sections.
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